5 Common Mistakes When Using Spare Parts

5 Common Mistakes When Using Spare Parts

5 Common Mistakes When Using Spare Parts

In the world of elevator and escalator maintenance, even a small mistake in using spare parts can lead to costly breakdowns, safety hazards, and long-term inefficiencies. Understanding these common mistakes can help building owners, technicians, and maintenance teams ensure reliable operation and extend the life of their equipment.

At Elesca Elevator & Escalator Systems, we believe that proper handling and usage of elevator and escalator spare parts — such as escalator handrails, pulleys, step rollers, step chains, comb plates, and control panels — are critical to system performance and passenger safety.

In this article, we’ll explore the 5 most common mistakes when using spare parts and how to avoid them.

  1. Using Non-Compatible Spare Parts

One of the most frequent and costly errors is using non-compatible spare parts. While certain components may look similar, even minor differences in size, design, or material composition can lead to operational issues.

For instance, installing an escalator handrail that doesn’t match the system’s model specifications can cause slippage, misalignment, or excessive friction. Similarly, a mismatched step roller or pulley can create noise, vibration, or uneven motion — ultimately shortening the system’s lifespan.

Why compatibility matters:

  • Ensures smooth operation and safety compliance.
  • Reduces the likelihood of unexpected breakdowns.
  • Prevents costly rework or component damage.

Tip: Always refer to the manufacturer’s technical documentation or consult a trusted supplier like Elesca Elevator & Escalator Systems to confirm part compatibility before installation.

  1. Ignoring Installation Guidelines

Another common mistake is neglecting the manufacturer’s installation guidelines. Each escalator and elevator spare part — whether a comb plate, step chain, or control panel — comes with specific installation requirements.

Incorrect installation can result in:

  • Misalignment of steps or rollers.
  • Electrical short circuits in control panels.
  • Premature wear in handrail inlet covers or step skirtings.

When installation instructions are ignored, even the highest-quality parts can fail prematurely.

Best practices for proper installation:

  1. Follow the official installation manuals.
  2. Use appropriate tools and torque settings.
  3. Verify alignment and tension after installation.
  4. Conduct a functional test before returning the system to service.

By adhering to these practices, maintenance teams can ensure reliability and reduce downtime.

  1. Overlooking Regular Maintenance After Installation

Installing new spare parts is only the first step toward ensuring performance. One of the most overlooked aspects of escalator and elevator operation is post-installation maintenance.

For example, a newly installed step chain or pulley must be inspected periodically for lubrication, wear, and alignment. Without scheduled maintenance, even new parts can degrade quickly under heavy usage.

Common results of neglected maintenance:

  • Increased friction on step rollers and chains.
  • Deformation of comb plates due to debris buildup.
  • Reduced lifespan of escalator handrails from tension issues.

Solution:
Create a proactive maintenance plan. Regularly check tension, alignment, and wear conditions, especially in critical components like step chains, pulleys, and handrail systems.

At Elesca Elevator & Escalator Systems, we emphasize the importance of pairing quality spare parts with consistent maintenance to achieve long-term operational safety and efficiency.

  1. Mixing Old and New Components

Many maintenance teams make the mistake of mixing old and new spare parts in the same system. While this might seem like a cost-saving strategy, it can actually lead to significant mechanical imbalances and safety risks.

For example, replacing only one step roller or one segment of a step chain while keeping the rest old can cause uneven load distribution. Similarly, installing a new comb plate next to a worn one may lead to step misalignment or passenger tripping hazards.

Consequences of mixing components:

  • Accelerated wear of both old and new parts.
  • System vibrations or abnormal noises.
  • Reduced efficiency and increased maintenance frequency.

Recommendation:
Always replace parts as a complete set — especially those that work in synchronization, such as step rollers, step chains, or handrail systems. Ensuring uniform wear and tension across all components will result in smoother performance and longer part life.

  1. Purchasing Low-Quality or Counterfeit Parts

One of the most critical mistakes is purchasing low-quality or counterfeit spare parts. In today’s global market, there are many suppliers offering imitations that may appear genuine but lack proper certification and durability.

Using these inferior products can have serious consequences:

  • Frequent breakdowns and increased repair costs.
  • Safety hazards for passengers and maintenance staff.
  • Reduced lifespan of surrounding components due to poor compatibility.

Key indicators of quality spare parts:

  • Compliance with international safety standards (e.g., EN 115, ISO 9001).
  • Reliable supplier reputation and traceable sourcing.
  • Warranty and after-sales support availability.

At Elesca Elevator & Escalator Systems, we partner with leading brands and expert solution providers to ensure that every escalator and elevator spare part — from step rollers and pulleys to handrail inlet covers and control panels — meets strict quality standards.

Additional Tips for Proper Spare Part Management

Beyond avoiding the five major mistakes, effective spare part management involves organization, tracking, and strategic planning.

  1. Maintain an inventory system:
    Keep detailed records of all spare parts, including serial numbers, model types, and purchase dates. This helps streamline maintenance and ensures timely replacements.
  2. Store parts in proper conditions:
    Environmental factors such as humidity, dust, and temperature can affect part quality. Store comb plates, step rollers, and pulleys in clean, dry areas to prevent corrosion or deformation.
  3. Train your maintenance team:
    Ensure technicians are familiar with both mechanical and electrical components — such as escalator control panels and step chains — to prevent improper handling.
  4. Collaborate with trusted suppliers:
    Partnering with a reputable supplier like Elesca Elevator & Escalator Systems ensures consistent quality, reliable technical support, and fast access to critical components.
  5. Plan preventive maintenance schedules:
    Instead of waiting for failures, implement regular inspections to detect early signs of wear or misalignment. This proactive approach helps minimize downtime and enhance passenger safety.

How Elesca Elevator & Escalator Systems Ensures Quality

Based in Antalya, Elesca Elevator & Escalator Systems provides a full range of elevator, moving walk, and escalator spare parts for both domestic and international markets.

Our product portfolio includes:

  • Escalator Handrail
  • Pulley
  • Step Roller
  • Step Chain
  • Comb Plate
  • Escalator Control Panel
  • Step
  • C Return Chain
  • Handrail Inlet Cover
  • Step Skirting

By working with leading manufacturers and technical partners, we deliver high-performance spare parts that ensure durability, safety, and compliance with international standards.

Whether you’re maintaining a commercial escalator system or upgrading your elevator components, our experts can help you find the right part and provide guidance on installation, maintenance, and compatibility.

For inquiries or assistance, contact us at +90 242 346 14 74.

Why Quality Spare Parts Matter for Long-Term Safety

Safety is at the core of every elevator and escalator system. Using authentic, properly installed, and regularly maintained spare parts not only enhances operational reliability but also protects passengers and reduces liability for building owners.

Key safety benefits of using certified parts:

  • Reduced risk of sudden stops or system failures.
  • Smoother passenger movement with stable step transitions.
  • Lower vibration and noise levels for improved ride comfort.

Examples:

  • A genuine step roller ensures stable step movement and reduces stress on the step chain.
  • A durable comb plate minimizes the risk of object entrapment.
  • A precisely aligned handrail inlet cover enhances both safety and visual appeal.

By investing in certified spare parts and avoiding shortcuts, operators can achieve maximum efficiency, longevity, and safety in their systems.

Common Questions About Using Spare Parts

Q1: How often should I replace escalator spare parts?
Replacement intervals depend on usage intensity and environmental factors. Regular inspection every 3–6 months is recommended to detect wear on step rollers, chains, and handrails.

Q2: Can I replace only a single step roller or comb plate?
It’s not advisable. Always replace parts in complete sets to maintain system balance and safety.

Q3: How can I tell if a spare part is genuine?
Look for branding, serial numbers, and supplier documentation. Purchasing directly from Elesca Elevator & Escalator Systems guarantees authenticity and quality assurance.

Q4: What happens if I delay maintenance after installation?
Delays can lead to premature wear, system noise, and possible shutdowns. Preventive maintenance ensures consistent operation and safety compliance.

Conclusion: Avoiding Mistakes for Reliable Performance

Avoiding the five common mistakes when using spare parts can significantly improve the reliability, safety, and efficiency of your elevator and escalator systems. Using compatible parts, following installation guidelines, maintaining regular post-installation checks, avoiding mixed components, and sourcing from trusted suppliers are essential steps for success.

At Elesca Elevator & Escalator Systems, we are committed to providing durable, certified, and compatible spare parts that meet the highest performance standards. From step chains to handrail inlet covers, every component we supply is designed to ensure safe and efficient operation.

For expert advice or to order premium-quality escalator and elevator spare parts, contact Elesca Elevator & Escalator Systems today at +90 242 346 14 74

Investing in quality parts and proper usage practices today means safer rides, fewer breakdowns, and long-term savings for tomorrow.